Questions & Answers

1. What payment options do you offer?

At Mareli Medical, we value flexibility. Therefore, we offer several different payment options.
- Card payment
- Invoice
- Swish
- Cash

2. How long is the delivery time?

Our standard delivery time is between 1 - 2 business days throughout Europe.
Please note! Orders placed during the weekend will be shipped out on the following Monday at the earliest.


3. Do you sell to anyone?

No, we do not. In order to purchase from us, you must be able to present your medical, dental, or nursing license. This is verified before your first order is shipped from our warehouse. 


4. Why are your prices so good compared to your competitors?

It is no secret that we have great prices. We work with something called "parallel importing". Parallel importing is approved and legislated in the EU through the EEA (European Economic Area) to protect free trade and free competition among EU member states. The same guarantees and obligations/rights apply through us as if you purchased directly from the manufacturer. This is also legislated by the EU.


5. Can I order outside of Sweden?

Of course. Mareli Medical is one of the world's largest distributors of medical devices. We are active in 52 countries. 


6. What shipping methods do you use? 

We partner with several different shipping companies depending on where you are in the world. In Sweden, all goods are shipped as standard with FedEx Express or Postnord. If you wish to use another provider, please contact us and we will help you.
If you place an order exceeding 5000 SEK, you always get free shipping, regardless of where you are located.


7. Can I track my delivery?

All our packages are shipped with tracking. Once your products are packed, you will receive an email containing a tracking number that you use to track your delivery on the shipping company's website. If your package has been shipped and you wish to add delivery information or have other delivery requests, please contact the chosen shipping company and provide your tracking number.

FedEx Express Sweden: 0200-252 252

Postnord Sweden: 0771-33 33 10